Privacy Policy

Copyright

The contents of www.communityoutpatients.co.uk ("the Community Outpatients web site") are protected by copyright: ©2012 Community Outpatients Ltd and/or its clients and suppliers. Reproduction of part or the entire community Outpatients web site is prohibited other than in accordance with this Notice.

All rights are reserved.

Information about our Organisation and Web site

Community Outpatients respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. This website is governed in accordance with the laws of England. These terms and your use of the Community Outpatient web site shall be governed by and in accordance with English law. If any provision of these exclusions and disclaimers shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

We log visitors' domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Privacy

If you give us personal information in order to receive information from us, we collect and store that information. That information enables us to fulfil your information request. If you review or download information, we track the visit. That information is helpful, amongst other things, to provide you with tailored information and to give us information about your use of the imagination web site.

Information submitted via the Community Outpatient web site will not be passed on to any other organisation.

Data collection and use

When you request information through this site, we may need to know some personal information about you. When emailing us, or subscribing for free news or information we need your e-mail address, name and other limited personal identifiers, typically name and contact number. Where you request employment related services we will usually need limited data about personal identifiers, education, employment, family and financial details. Your personal data will be processed to provide information and services you request in the form that you require.

If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the "applicable legislation" principles of data protection and data privacy. We will not pass your details to anyone else outside Community Outpatients Ltd without your permission.

Hyperlinks

The Community Outpatients website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Community Outpatients website. Community Outpatients does not control those sites or their privacy practices, which may differ from Community Outpatients'. We do not endorse or make any representations about third-party websites. The Community Outpatients Privacy Statement does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user user and accordingly you may not be able to take full advantage of all of the website's features. Each browser is different; so check the "Help" menu of your browser to learn how to change your cookie preferences.

The Community Outpatients website does not use cookies.

Data retention

Data will be held for the lifetime your subscription is active for the purposes of contacting you effectively after which time it is depersonalized and non-identifiable.

We do not collect any additional information about you other than that outlined above.

Access to your personal data

To enquire about accessing your personal data, or if you have any questions relating to Community Outpatients' data privacy policy please email info@communityoutpatients.co.uk.

We will provide you with a readable copy of the personal data that we keep about you, within 40 days; we will require proof of your identity. We allow you to challenge the data that we hold and you, where appropriate, you may have the data: erased, rectified, amended or completed. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. You will be able to challenge our decision to refuse to provide you with a copy of your personal data.

Disclaimer

Community Outpatients makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Community Outpatients makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted , error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Community Outpatients, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Community Outpatients in respect of the use of any online service provided via this web site.

Registered Address

All correspondence should be addresses to Community Outpatients' head office:

Community Outpatients.
Unit 10.1.1
The Leathermarket
11-13 Weston Street
London
SE1 3ER

Registered in England & Wales: No. 7591812
Registered Address: Alexandra House, 43 Alexandra Street, Nottingham, NG5 1AY

CQC Accredited

Patients seen in less than 4-6 weeks

85-90% of patients treated within the community

Over 150 community hubs across the UK

Over 150,000 initial appointments each year