Ear, Nose & Throat

"It is really rewarding to be part of a company that not only offers first class clinical care but does so in a way that is more efficient, convenient and not restricted by conventional views of healthcare delivery.

My experience of delivering ENT clinics within Trusts which, like many across the country, are suffering from ever increasing clinical and financial pressures has shown me the importance of the work that Community Outpatients does to help alleviate these pressures.

We are always looking to further improve the services Community Outpatients delivers and I look forward to continuing to be a part of the growth of this original approach to outpatient care."

Mr David Roberts BSc, FRCS (ORL), Medical Director


Our patients benefit from:

  • First appointments within 6 weeks
  • Fast access to consultant-led assessment, diagnosis and treatment from ENT services across the UK
  • Low follow up rates
  • Seamless, integrated pathways
  • Choice of convenient, local, comfortable hubs
  • Up to 90% of presentations managed entirely within the community
  • Our dedicated referral administration team contact patients to offer a choice of times, dates and locations for their appointment, taking into consideration any specific requirements they may have.

Our community ENT services deliver fully integrated care including microsuction/ear syringing, nasal cautery, endoscopic examination and hearing assessments to ensure patients experience a seamless pathway from convenient, local clinics.

By working with local audiology teams and diagnostic service providers we have been able to develop our services to deliver one stop shop clinics to further improve the quality and efficiency of the care that we provide.

We have also utilised our experience and clinical expertise in supporting acute trusts, relieving waiting list issues, alleviating backlogs and providing full outpatient and acute services. By working both within the hospital and in community based settings we tailor our method of delivery to the needs of the Trust.

The Care Quality Commission (CQC) is the Government’s health watchdog, responsible for ensuring that healthcare services registered with it provide high quality care that is safe, effective and compassionate. The CQC regularly inspect many of our services, click here for the latest report for this service.

We are now one of the largest providers of community based ENT in the UK. Find out more about our community ENT services using the map or Contact Us for details on how our services can improve the quality of community healthcare in your area.

I have never experienced such a good service before in all my appointments. He went over and above what I would have expected.

ENT patient

98% of patients would be either Extremely Likely or Likely to recommend the service for Friends and Family.

CQC Accredited

Patients seen in less than 4-6 weeks

85-90% of patients treated within the community

Over 150 community hubs across the UK

Over 150,000 initial appointments each year